In an ever-evolving digital landscape, the boundaries between mobile and traditional IT are blurring. Recognising this shift, Solve Communications proudly introduces our Managed IT Services, a holistic solution designed to meet the diverse needs of modern businesses.
Leveraging our decades of expertise in mobility and technology, we have crafted a service offering that combines essential IT components into the core of our solution.
At the heart of our Managed IT Services, every customer, regardless of size, receives the main essential items that include, remote monitoring and management, patching, email security, and endpoint security. We consider these services fundamental to maintaining the efficiency and security of any IT infrastructure.
Our commitment is to empower your business with the core protection and optimisation that will deliver a solid foundation for growth.
Core Features of our Managed IT Services
Remote Monitoring and Management
Our vigilant systems keeps a watchful gaze on your IT environment, including Servers and Desktops, Network hardware, backups etc., identifying and resolving issues proactively.
Patching
Ensure your systems are up-to-date and protected against vulnerabilities with regular patch management.
Email Security
Safeguard your communications with robust email security solutions.
Endpoint Security
Protect your workstations and devices with advanced endpoint security measures.
Asset Management
Asset management ensures that you have full visibility into your IT assets, allowing for efficient resource allocation and lifecycle management.
Automation
Automation is another key feature that streamlines issue resolution. Our RMM solution is programmed to automate routine tasks to enhance efficiency, reliability and consistency of your IT operations.
Office 365 Backup
Protect your critical Office 365 data with our backup solution included in our Core product.
Flexible Support Models
We understand that every business is unique, and IT support requirements can vary.
That’s why we offer flexible support models:
Remote Support
Benefit from remote assistance to resolve IT challenges promptly
Remote and On-Site Support
For businesses requiring both remote and on-site support, we offer a comprehensive support model that combines remote assistance with on-site visits when needed.
Customise Your IT Ecosystem
In addition to our core services, we offer a range of add-ons to cater to your specific needs:
Managed Mobility
Extend our management and security expertise to your mobile devices, ensuring comprehensive protection.
Backup Solutions
Safeguard your critical data with our cloud-based backup solutions, including Backup as a Service (BaaS) and Disaster Recovery as a Service (DRaaS).
Managed Firewalls
Partnering with Checkpoint, we provide Gen V Security Gateways for robust network security.
Email Signatures
Streamline email signatures across devices with our CodeTwo-powered utility add-on.
Cloud-Based Certificate Authentication (CA) and Radius:
Ensure secure network access with our cloud-based CA and Radius solutions when on-prem infrastructure isn’t available.
We firmly believe in providing comprehensive protection without compromise. That’s why we have incorporated essential services into our core offering. We understand that leaving out critical components can leave your business vulnerable to cyber threats, and we prioritise your security. Our competitive pricing ensures that businesses of all sizes, from small enterprises to large corporations, can benefit from our Managed IT Services. At Solve Communications, we are your dedicated IT partners, committed to helping you navigate the digital age with confidence. Discover how our Managed IT Services can empower your business, enhance security, and drive efficiency. Join us on the journey to IT excellence.
With Solve Communications, you have the flexibility to choose the support model that aligns best with your business needs.
Whether you opt for “Core with Remote Support” or “Core with On-Site Support,” you’ll benefit from our core services designed to optimize your IT infrastructure’s efficiency and security. Additionally, you can customize your IT ecosystem with optional add-ons to meet specific requirements and enhance your business operations.
| Features | Core with Remote Support | Core with On-Site Support |
|---|---|---|
| Core Features | ||
| Remote Monitoring and Management | ||
| Patching | ||
| Email Security | ||
| Asset Management | ||
| Automation | ||
| Office 365 Backup | ||
| Endpoint Security | ||
| Support models | ||
| Remote Support | ||
| On-Site Support | ||
| Add-ons | ||
| Managed Mobility (Optional) | ||
| Backup Solutions (Optional) | ||
| Managed Firewalls (Optional) | ||
| Email Signatures (Optional) | ||
| Cloud-Based CA and Radius (Optional) |
Get Started Today
Solve supports businesses across Australia, creating tailored solutions to their ICT and communications challenges. With a holistic and scalable approach to telecommunications, Solve helps businesses stay connected.
Maximise your workplace mobility today. Click below or call the Solve team on 1800 630 022 to get started.
Get Started